Privacy Policy | WOW by Alp

Last Updated: August 2026
Effective Date: August 2026

This Privacy Policy describes how Wow by Alp LLC (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from https://wowbyalp.com/ (the “Site”) or otherwise communicate with us (collectively, the “Services”). For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

1. Who We Are & Data Controller

Welcome to WOW by Alp. All global commercial operations, secure billing, and financial transactions on this website are operated and managed legally under our U.S.-registered commercial entity:

Company Name: Wow by Alp LLC
Official Corporate Address: 30 N Gould St Ste 57383, Sheridan, WY 82801, United States
Central Support Email: info@wowbyalp.com

For order fulfillment, technical industrial processing, and artisan craftsmanship execution purposes, data strictly necessary for global shipping and manufacturing logistics is managed in direct coordination with our primary production workshop located in Ankara, Türkiye.

2. How We Collect and Use Your Personal Information

To provide our Services, fulfill your bespoke orders, and deliver a smooth shopping experience, we collect personal information from a variety of sources. The information we collect and use varies depending on how you interact with our store.

Information We Collect Directly From You:

Personal & Contact Details: First name, last name, billing address, shipping address, email address, and phone number.
Order & Customization Details: Product selections, custom size specifications, order status, purchase history, and commercial transaction records.
Customer Support & Reviews: Information you explicitly choose to include in digital communications, contact forms, or post-purchase feedback and product review submissions.

Information Collected Automatically:

Technical & Analytics Data: IP address, device specifications, operating system, browser type, and behavioral patterns collected seamlessly via essential cookies, Google Analytics, and tracking pixels.

How We Use Your Personal Information:

Order Fulfillment & Logistics: To process payments, handle custom production, and ship your orders to your delivery address.
Communication & Post-Purchase Follow-ups: To send order updates, tracking information, customer support responses, and occasional post-purchase invitations to review your ordered products.
Store Optimization: To analyze website performance, ensure platform security, and improve our product offerings.

3. Payment Processing & Financial Security

All payments are securely processed through PCI-compliant payment providers such as Stripe. All payments are encrypted and processed securely through accredited, PCI-DSS compliant international payment gateways (such as Stripe or PayPal).

No Card Storage Policy: Wow by Alp LLC does not store, access, view, or hold your full credit card credentials or bank account details on our independent servers.
All financial transactions and checkout security protocols strictly comply with global merchant data security standards.

4. Data Sharing and Trusted Third Parties

We do not sell, rent, or lease your personal data. We only disclose your personal information to trusted third-party service providers necessary to fulfill your order with you and manage international business logistics:

Shipping & Logistics Networks: Premium global carriers including DHL Express, FedEx, and UPS to securely transport heavy freight, custom wooden crates, and artisan parcels directly from our Ankara workshop to your residential delivery address.
System Optimization & Customer Communication Tools: Secure integrations like Google Analytics, Meta Pixel, Mailchimp, and automated review platforms (such as CusRev) to monitor site performance, handle operational updates, and deliver post-purchase feedback invitations.

We work with third-party providers that are designed to comply with applicable privacy regulations such as GDPR and CCPA.

5. Data Retention & Structural Security Measures

We implement professional administrative and technical safeguards, including SSL encryption certificates, automated firewall boundaries, and secure web hosting protocols, to defend your customer records from data leaks.

Order Records: Stored securely for up to 5 years to satisfy international accounting regulations, cross-border taxation compliance, and corporate legal obligations.
Customer Support Inquiries: Stored for up to 12 months to maintain seamless business relationships, design history communication, and continuity of custom client care.

6. Your Global Privacy Rights

Depending on your regional jurisdiction (such as GDPR guidelines in the European Union or CCPA/CPRA frameworks in the United States), you may have certain rights regarding your personal data records:

The right to access, review, and request a direct portable copy of your stored personal information.
The right to request the immediate rectification, restriction, or total erasure of your personal data history.
The right to opt out of marketing distributions or unsubscribe from promotional newsletters instantly.

To exercise any of these legal compliance rights, please submit a formal request to our central data mailbox at info@wowbyalp.com.

The seamless transition between the natural live edge walnut wood and the black resin on a live edge epoxy table.

7. Cookies and Tracking Technologies

Like most e-commerce platforms, our Site utilizes functional cookies to optimize user engagement, remember your cart selections, and analyze traffic behavior. Upon visiting our platform, you will be prompted by our Consent Banner to accept or customize your cookie preferences.

You hold absolute control via your personal web browser settings to restrict, clear, or decline cookies at any time. Please note that restricting core cookies may modify or diminish certain seamless structural functionalities of our checkout pipeline.

8. Corporate Contact Information

If you have any questions, regulatory compliance concerns, or formal data requests regarding this Privacy Policy, please contact our merchant support office directly: